Effective stakeholder engagement is more about being a critical friend

I wrote a post a few days on LinkedIn about the secret to successful change. I wanted to follow that up with what I consider is a sure way to hinder robust change; that of how you engage with your key stakeholders. To be more precise not to confuse effective stakeholder engagement with ‘sucking up’Continue reading “Effective stakeholder engagement is more about being a critical friend”

Become a Lean, mean, quality improvement machine

Lean and quality improvement are an excellent way to drive operational excellence across your organisation, empower staff in process improvement and drive customer satisfaction. The thought of quality improvement can be daunting as you’re ‘really busy’, and ‘it’s just not the right time to be thinking about an improvement project’.

Make Cha, Cha, Cha’s an essential part of your daily productivity routine

Planning and preparing to be productive is a full-time job, let alone the time actually spent being productive. From the early morning review, to focussing on being ‘focussed’ and not flicking from one social media notification to the other, being productive is tiring. Being productive is rewarding (let’s face it you get loads done) andContinue reading “Make Cha, Cha, Cha’s an essential part of your daily productivity routine”

Want your Process improvement project to succeed – Try this tip

  Have you have tried process improvement in the past and found it didn’t yield the required benefits? Did it become too difficult to manage? Were senior stakeholders wanting ‘more’, ‘quicker’? With an increasingly challenging economic horizon, the need for process improvement and remaining competitive is as great as ever. So, if you want your improvement project toContinue reading “Want your Process improvement project to succeed – Try this tip”