Getting KPIs wrong can be a costly error

Getting your key performance indicators (KPIs) wrong can be a costly error for your business. When used effectively they can give significant competitive advantage, improve cost control and reduce overall process waste. If KPIs are that important why is it that understanding KPIs can be a real conundrum for some managers?

Become a Lean, mean, quality improvement machine

Lean and quality improvement are an excellent way to drive operational excellence across your organisation, empower staff in process improvement and drive customer satisfaction. The thought of quality improvement can be daunting as you’re ‘really busy’, and ‘it’s just not the right time to be thinking about an improvement project’.

Make Cha, Cha, Cha’s an essential part of your daily productivity routine

Planning and preparing to be productive is a full-time job, let alone the time actually spent being productive. From the early morning review, to focussing on being ‘focussed’ and not flicking from one social media notification to the other, being productive is tiring. Being productive is rewarding (let’s face it you get loads done) andContinue reading “Make Cha, Cha, Cha’s an essential part of your daily productivity routine”

6 Simple daily actions to be a respected leader

  One of the many things that all good leaders have in common is they have the respect and admiration of those around them and being acutely aware of the responsibility that they carry. Yet, becoming a ‘good’ leader can be so elusive. In this post I’m going to share my 6 Simple daily actionsContinue reading “6 Simple daily actions to be a respected leader”