Believe in yourself
If you’re faced with a ‘failing’ improvement project what would you do? There’s many reasons why projects fail. I’d say that the lack of stakeholder engagement is a common cause.
As a Change Agent, the role that I take in an improvement project has a massive impact on the overall outcome. What I do, how I do it and when I do it greatly influences stakeholders around me.– Abdul Ghani, Director Exceed Excellence
If I lose hope and give in, others will quickly follow suit. It’s important to believe in yourself.
As well as listening more than speaking and being visible on the shop-floor tenacity is a vital characteristic. Where others say ‘it’s too hard’ or ‘it’ll never work’ – I’ll say – ‘don’t give, up we can do this’.
Practically this means finding creative ways to engage and get one-to-one time with stakeholders. The aim is to co-create a narrative that best describes dissatisfaction in current ways of working. Once they agree with you that there is a problem, they’re likely to want to help fix it.
Make change happen
This sets the pre-cursor to physically making change happen at the shop-floor, process level. As a Change Agent I want the earliest opportunity to demonstrate that change is possible as it builds confidence. I use my experience to identify and implement small ‘tests of change’ to engender belief that things can be done differently.
Show change is possible
If stakeholders can touch and feel new ways of working they are more likely to come up with their own improvement ideas. It’s when you have this environment of ideas sharing that you kindle a spark for engagement and a desire to see things through to the end!
These are my thoughts, what have you done to kickstart ‘stale’ improvement projects?
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